Account Manager

Salary: £35,000 - £40,000

Location: Peterborough

Are you a relationship-driven Account Manager who enjoys developing long-term customer partnerships and identifying opportunities for growth?

We're recruiting on behalf of a well-established and growing business that is looking for an Account Manager to take ownership of an existing portfolio of customers. This is not a cold sales role; instead, you'll focus on building trusted relationships, understanding customer requirements and maximising opportunities within existing accounts.

The Role

As an Account Manager, you will be responsible for managing and developing a portfolio of established customers. You'll become a trusted partner to your accounts, gaining a deep understanding of their business, future plans and purchasing requirements.

Working closely with customers on a daily basis, you'll ensure excellent service levels, identify opportunities for growth and support customers through every stage of their journey.

Key Responsibilities but not limited to

•            Build and maintain strong relationships with existing customers

•            Develop a detailed understanding of each customer's business, industry and future plans

•            Proactively contact customers to discuss projects, requirements and upcoming opportunities

•            Forecast customer demand and future order requirements

•            Identify opportunities to introduce additional products and services

•            Provide updates on lead times, pricing and availability

•            Resolve customer queries and take ownership of any issues through to completion

•            Support commercial growth through account development and relationship management

•            Maintain accurate records and account activity within the CRM system

About You

To be successful in this role, you'll have:

•            Previous experience in Account Management, Customer Success, Internal Sales or Business Development

•            Excellent communication and relationship-building skills

•            A proactive and commercially minded approach

•            The ability to uncover opportunities through meaningful customer conversations

•            Strong organisational and planning skills

•            Experience managing multiple customer accounts simultaneously

•            A positive, resilient and self-motivated attitude

What's in it for you?

•            Established customer portfolio to manage

•            Growing business with genuine career opportunities

•            Supportive team environment

•            Performance-related bonus scheme

•            Ongoing training and development

•            Free onsite parking

If you enjoy building relationships, delivering exceptional customer service and helping customers grow, we'd love to hear from you.

Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.  

Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK. 

INDEEDCOMM