Compliance, Risk and Fraud Analyst

Location: Stamford (office based)

Salary: £26,000 - £29,000

Hours: Monday to Friday, 09:00 - 17:00 (40 hours per week)

Are you a detail-oriented professional with a passion for protecting a business and its customers?

We are recruiting for our Stamford based client, seeking a diligent and proactive Compliance, Risk and Fraud Analyst to join our dedicated team. This is a fantastic opportunity to become a key player in our first line of defence, ensuring the integrity and security of our operations.

About the Role:

As a Compliance, Risk and Fraud Analyst, you will be at the heart of our risk management framework. Your work will be crucial in proactively identifying and tackling potential issues before they arise. You will be responsible for auditing new and existing customers, managing the chargeback process, and ensuring our systems operate at peak efficiency.

This role is perfect for someone who thrives on responsibility and is looking to build a career in the fast-paced world of fintech compliance and fraud prevention.

Your Key Responsibilities:

• Conducting customer onboarding audits, including running risk and credit checks on businesses and individuals.
• Performing regular and ongoing periodic audits of our client base.
• Managing the end-to-end chargeback process, from proactive monitoring to reactive case handling.
• Maintaining and updating our internal CRM and Dashboard systems to ensure all risk and chargeback data is accurate.
• Utilising specialised risk software to support your investigations and audits.
• Assisting our clients with their chargeback queries and managing related complaints.
• Identifying and raising escalation audits when necessary to mitigate potential risks.

What We're Looking For:

• Proven experience working within a financial services, payments, or money services business.
• A background in fraud, risk, and/or chargeback management.
• Strong customer service skills with experience in handling queries and complaints effectively.
• Excellent computer literacy, including proficiency with Microsoft Office 365.
• A meticulous eye for detail and a proactive, problem-solving mindset.

The Offer:

• A competitive salary of £26,000 - £29,000.
• A stable, full-time role with standard daytime hours (Monday-Friday, 9-5).
• The opportunity to work in a critical, business-facing role within a supportive team.
• The chance to develop your skills and build a career in a growing industry.

Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.  

Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK

INDEEDCOMM